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Viewing posts for the category online reputation

5 Tips To Managing Customer Reviews

Sunday Apr 8th 2012, Posted by: Laura McGregor

Good customer reviews will strengthen the image of your business and help you build a credible brand. If you take the time to positively manage your online reputation, you can make the most of these company reviews and ultimately  improve your standing in the search engine rankings.

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Customer Review Effect On Your Business

Tuesday Apr 3rd 2012, Posted by: Laura McGregor

Social media and review websites are placing more and more power in the hands of consumers. People listen to each other’s experiences, which means that good or bad reviews will have an influence on your business’s future. Each review contributes to how customers see your brand and products. Often customers who give reviews are the ones most excited about the product or the ones who have been disappointed. If they have had wonderful experiences, that's great, but bad reviews can be disproportionately damaging. When leaving negative comments people tend to explain everything with a high attention to detail, and this lends further credibility to an already bad review.

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Don't let bad reviews affect your company's online reputation

Monday Mar 19th 2012, Posted by: Ryan Mattock

"This is the WORST Hotel I have ever stayed in! The staff were rude, the beds were hard and I found a fly in my soup! I will never be back and recommend you stay elsewhere!" Ann Gree, London 

corporate reputation management 

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Reputation Management: Taking Control of Your Online Reputation

Sunday Jan 22nd 2012, Posted by: Ryan Mattock

Online Reputation management
It has taken many years of blood, sweat and tears to build up your business, only for a handful of people to potentially jeopardise all of your efforts. Every company can have an off day, but the problem is that people are much quicker to turn to the internet to leave a negative review than they would a positive.

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